Job Details.

Associate - HR Operations

Job Code : 6581/2023/JC

Job Description

JobDescription – Associate- HR Operations


This role is responsible for the day-to-day resourcing operations and people admin processes, across all HGS Departments. This will include the operational support and processing of end-to-end On-boarding process post offer acceptance through to the completion of pre-employment screening and candidate induction. Additionally, the incumbent will be responsible for Employee life cycle activities covering Confirmation of probation, Payroll Management, Employee engagement and Separation process.



HR Operations




1 – 4 years


Human Resource




Graduate/ Post Graduate



1.    Onboarding:

      Checking and verifying Onboarding documents uploaded by the candidate on the Application tracking system (RMS)

      Follow-up with the candidates for Pending documentation.

      Initiate the Ex-Employee Verification for Experienced Candidates with their previous employer on Offer Acceptance.

      Track and verify information mentioned on RMS and maintain all HR-related data

      Preparing ID Cards and dispatching it to the employee/client office.

      Initiating BGV as per the client process on the RMS portal and provide the information/documents in case of insufficiencies.

      Follow-up with the BGV partner in case the TATs are crossed

      Raising request for IT assets post offer acceptance for new joiners to IT team and follow-up to ensure it is issued on DOJ.

      Share Intimation to ICICI SPOC to have Salary Account opened for those with Non ICICI accounts

2.    Induction:

      Deliver induction program for all the new joinees

3.    Employee Life cycle:

      Responding to the candidate/ employee queries

      Employee Data gathering, data migration, data entry- Preparation of Employee Master and timely updation of the same.

      Create Employee Self Service (ESS/LMS) portal access for new joiners on DOJ. Update Personal profile, User Master, Shift Timings and Leave Approval

      Preparing various letters –Appointment Letters, Bonafide, Internship, Confirmation, Salary Revision, Annual Increment, PIP, Relieving, etc.

      Preparing Bank upload for F&F release.

      Managing Confirmation and Probation Extension process

      Preparation of Monthly MIS for Group Mediclaim, Group Term Life and Group Accident within timelines to be shared with Employee Benefits team

      Providing necessary evidences for various client audits

      Preparation of payroll Inputs.

4.    Off- Boarding:

      Co-ordinating with Employees for Exit formalities and issuing Relieving Letter and Full & final Settlement Sheet.










·         Basic fundamental knowledge of HR function. A prior HR Generalist experience will be an added advantage.

·         Good communication over email, phone, and in-person

·         Proficient with Microsoft Office Suite including Outlook and Excel.

  • Meticulous attention to detail

·         Ability to multitask and prioritize.

·         Assertive approach and ability to work with others ensuring delivery of reports within the requested timelines.

·         Ability to meet deadlines.

·         Ability to work & delivery in alignment to defined SLAs.

·         Ability to deal with ambiguity and operate with minimal supervision.

  • Contributes both individually and collaboratively in a time-sensitive environment.

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